Quality improvement
The RACGP defines quality improvement as a systematic, ongoing activity to improve the quality of care and services undertaken within a general practice. The primary aim is to monitor, evaluate and refine processes in order to improve coordination of care and deliver better health outcomes for patients.
On this page:
How we can help
Eastern Melbourne Primary Health Network (EMPHN) have developed targeted Quality Improvement (QI) activities to support your general practice in enhancing care coordination and delivering better health outcomes for patients.
Each topic offers comprehensive resource packages, making it easy for you to access and utilise the tools you need to implement QI activities at your own pace.
For support with QI or POLAR training and support, please contact:
Digital Enablement Team digitalhealth@emphn.org.auFor support in your practice, please contact:
General Practice Support teampracticesupport@emphn.org.auIntroduction to Quality Improvement (QI)
Quality Improvement in General Practice – Introduction to QI
Model for Improvement and PDSA
Building Teams
Leading and Managing Change
Quality Improvement Tools
Getting started – QI Resource Templates
Model for Improvement and PDSA Template
Quality Improvement Activity – Getting your team ready
Team Readiness Checklist
Data Quality
Introduction to Data Quality
Cleaning up your database QI Activity – Webinar
Data Cleansing – QI Toolkit
Data Cleansing – PDSA Template
Increasing Allergy and Reaction recording – PDSA Template
Increasing Ethnicity Status recording – PDSA Template
Data Cleansing – Tips for Best Practice
Data Cleansing – Tips for Medical Director
Improving Health Record Quality in General Practice – RACGP
Asthma
Thunderstorm Asthma – QI Activity Webinar
Thunderstorm Asthma – QI Toolkit
Thunderstorm Asthma – PDSA Template
Thunderstorm Asthma – POLAR Walkthrough
Thunderstorm Asthma – Healthpathways Melbourne
Cardiovascular
Heart Health Checks – QI Activity Webinar
Heart Health Checks – PDSA Template
Cervical Screening
Cervical Screening – QI Activity Webinar
Cervical Screening – QI Toolkit
Cervical Screening – PDSA Template
Cervical Screening – Entering results in Best Practice
Cervical Screening – Entering results in Medical Director
Improving Health Outcomes by incorporating HPV self-collection Webinar
Cervical Screening -Healthpathways Melbourne
Diabetes
Diabetes Management – QI Activity Webinar
Diabetes Management – Ensuring patients with diabetes have an active General Practitioner Management Plan (GPMP) PDSA Template
Diabetes Management – Increasing HbA1c recording in patients with diabetes PDSA Template
Diabetes Management – Ensuring patients with diabetes are coded correctly PDSA Template
Diabetes Management – Healthpathways Melbourne
Diabetes Management – Life! Program – QI Activity Webinar
Diabetes Management – Life! Program – QI Toolkit
Diabetes Management – Life! Program – Identify eligible patients PDSA Template
Health Assessments
Health Assessments – QI Activity Webinar
Health Assessments in General Practice – for clinical teams
Health Assessments – QI Toolkit
Health Assessments – for patients 75+ years old PDSA Template
Health Assessments – for patients 45-49 years old PDSA Template
Health Assessments – for Aboriginal and Torres Strait Islander People PDSA Template
Health Assessments -Healthpathways Melbourne
Hospitilisation Risk
Hospitalisation Risk – QI Activity Webinar
Hospitalisation Risk – QI Toolkit
Hospitalisation Risk – PDSA Template
Immunisation
Immunisation – Using My Health Record to update Immunisation Status Recording PDSA Template
Immunisation – Healthpathways Melbourne
My Health Record
Increasing Shared Health Summary uploads to My Health Record – PDSA Template
Increasing Shared Health Summary uploads to My Health Record – for patients over 65 years – PDSA Template
Increasing Shared Health Summary uploads to My Health Record – for patients with chronic or complex – PDSA Template
Smoking status
Smoking Status – Increasing Smoking Status Recording PDSA Template
Smoking and Vaping Cessation – Healthpathways Melbourne
POLAR data tool
POLAR software is a data analysis tool that can be used by your practice team for quality improvement purposes — and to deliver better care for patients.
Find out more about My Health Record
My Health Record helps you access information about your patients such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports.
EMPHN Practice Reports
Our Digital Enablement and General Practice teams have collaborated with Practice Managers to develop reports that are useful and informative, with greater capabilities for general practices.