Medicare Mental Health

Medicare Mental Health is a free service that connects you with the mental health support that is right for you. The national service is staffed by experienced mental health professionals who will listen to your needs and match you with support options tailored to your individual needs.

On this page:

Medicare Mental Health is available for referrals, advice and support. These services provide access to a multidisciplinary mental health team and are designed to complement and supplement care from a GP.

Phone service

The Medicare Mental Health phone service (1800 595 212) is staffed by experienced mental health professionals who will listen to your needs and match you with support options tailored to your individual needs.

This may include:

  • Connecting you with suitable services
  • Directing you to follow-up care or support through a Medicare Mental Health Centre.
  • Referring you to a specialist or acute mental health service (including emergency care)

Please note that Medicare Mental Health is not a crisis service. If you need immediate help, or are at risk of harm to yourself or others, call 000.

  • LifeLine: 13 11 14
  • MensLine: 1300 789 978
  • SuicideLine: 1300 651 251
  • Beyond Blue: 1300 22 4636

Speak with an experienced mental health professional

Please note that this telephone service is available weekdays from 8:30am–5pm (except public holidays).

Medicare Mental Health Centres

Medicare Mental Health Centres provide a welcoming place where everyone can access free and confidential mental health information, services, and supports.

They offer immediate support for people in distress, including their family and carers. Medicare Mental Health Centres are open extended hours, and no appointment or referral is needed.

Visit the Victorian Medicare Mental Health Centre located in Geelong.

Medicare Mental Health Website

The Medicare Mental Health website provides mental health support and information online for you, for someone else, and for health professionals.

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