Video Telehealth in Residential Aged Care Homes
Eastern Melbourne Primary Health Network (EMPHN) supports residential aged care homes (RACHs) by enhancing their digital capacity, allowing better access to primary care services through virtual consultations when suitable and safe. This is to ensure that older people in residential aged care (RACH) have equitable access to urgent care services, no matter their background or location.
On this page:
Introduction to the Telehealth Training Program for RACHs
Our Telehealth Training Program empowers aged care staff with the knowledge and skills necessary to seamlessly integrate telehealth services into their daily routines, ensuring residents receive the best possible care.
Residential aged care homes can access the training by:
Completing the training via the online ALIS training, visit the Online learning website
For providers wishing to embed the program into their Learning Management System, visit https://resiagedcaretelehealth.training/
To watch the introduction to the Telehealth Training Program video, visit Telehealth Training Program for Residential Aged Care National Launch – 31 July 2024 (youtube.com)
Communications resources for the Telehealth Training Program
Access communications materials to share with your team and within your home for residents and visitors to help understand telehealth. You can access and download these materials below.
What is Telehealth?
Australian Digital Health Agency training guide
How can families and carers participate in consultations?
How can staff be actively involved in consultations?
Facts about telehealth
Supporting residents during consultations
Ways of participating in consultations
Poster for your RACH staff – best practice
Poster for your RACH staff – get trained
Poster for your RACH staff – get trained
Poster for your RACH staff- comprehensive training
Poster for your RACH visitors- benefits of telehealth
Social media tiles for RACHs
Further telehealth resources
ACRRM framework and guidelines for telehealth services
Vendors for telehealth equipment
Configuring your equipment
More aged care programs
Find out more about after-hours planning in residential aged care homes
Find out more about Care Finder
