Program Lead, Statewide PHN Care Navigators Endometriosis and Pelvic Pain

Reporting to the Senior Manager, Primary Care Innovation and Emergency Management, this role will lead the PHN Care Navigators program, and coordinate engagement with Commonwealth and State governments, and the Victorian health care system.

This role will be responsible for strategic planning, monitoring and evaluation, alongside coordination of activities across PHNs. You will drive innovation and support quality improvement through a statewide Community of Practice.

It is essential to utilise strong communication skills to proactively develop relationships with external providers and provide support during a time of change.

Key accountabilities

• Program management: lead the implementation and monitoring of PHN Care Navigators Endometriosis and Pelvic Pain across Victoria.
• Program facilitation: support the delivery of planned outcomes by providers, including supporting the development, evaluation and continuous improvement of program delivery.
• Business improvement and innovation: identify opportunities for innovation and continuous improvement to strengthen the team’s position and delivery.
• Individual leadership: role model the desired culture, consistent with EMPHN’s values and behaviours, including the modelling of a practical and positive approach to health, safety, diversity, inclusion, wellbeing, and environment.
• Stakeholder engagement and relationship management: drive effective relationships and communications ensuring you remain a trusted partner to people across EMPHN.

About you

• Relevant demonstrable knowledge and experience of the health sector, including contemporary health policy and reform, service pathways and acute/primary care interface.
• Experience facilitating program delivery in an acute, primary care, community health environment or similar health service.
• Understanding of models of care and enabling meaningful implementation for the EMPHN population and service system.

Qualifications

• Relevant tertiary qualifications in health or related discipline are preferred.
• Post Graduate qualifications and/or certification in Health or Project Management are desirable but not essential.

About Eastern Melbourne Primary Health Network

EMPHN is a key leader in improving access to primary health care across Melbourne’s east and north-east. Funded by the Australian Government, we work closely with health providers and communities to commission services that improve health outcomes and respond to local needs.

Ready to make a difference?

If you’re looking for a role where your strategic planning, compassion and judgement will genuinely impact people’s lives — we’d love to hear from you.