Quality improvement
PDSAs
Eastern Melbourne PHN (EMPHN) has developed a PDSA page to support primary care teams in implementing structured quality improvement using the Plan-Do-Study-Act model. Access downloadable templates, real-world examples, and topic-based activities – designed to streamline change, measure impact, and embed sustainable improvements.
Getting started – QI Resource Templates
Model for Improvement and PDSA Template
Data Quality
Data Cleansing – PDSA Template
Increasing Allergy and Reaction recording – PDSA Template
Increasing Ethnicity Status recording – PDSA Template
Asthma
Thunderstorm Asthma – PDSA Template
Cardiovascular
Heart Health Checks – PDSA Template
Cervical Screening
Cervical Screening – PDSA Template
Diabetes
Diabetes Management – Ensuring patients with diabetes have an active General Practitioner Management Plan (GPMP) PDSA Template
Diabetes Management – Increasing HbA1c recording in patients with diabetes PDSA Template
Diabetes Management – Ensuring patients with diabetes are coded correctly PDSA Template
Diabetes Management – Life! Program – Identify eligible patients PDSA Template
Health Assessments
Health Assessments – for patients 75+ years old PDSA Template
Health Assessments – for patients 45-49 years old PDSA Template
Health Assessments – for Aboriginal and Torres Strait Islander People PDSA Template
Hospitilisation Risk
Hospitalisation Risk – PDSA Template
Immunisation
Immunisation – Using My Health Record to update Immunisation Status Recording PDSA Template
Menopause Assessment
Menopause Assessment – PDSA Template
My Health Record
Increasing Shared Health Summary uploads to My Health Record – PDSA Template
Increasing Shared Health Summary uploads to My Health Record – for patients over 65 years – PDSA Template
Increasing Shared Health Summary uploads to My Health Record – for patients with chronic or complex – PDSA Template
Smoking status
Smoking Status – Increasing Smoking Status Recording PDSA Template
For support in your practice, please contact:
General Practice Support teampracticesupport@emphn.org.auFor support with QI or POLAR training and support, please contact:
Digital Enablement Team digitalhealth@emphn.org.au
POLAR data tool
POLAR software is a data analysis tool that can be used by your practice team for quality improvement purposes — and to deliver better care for patients.
Find out more about My Health Record
My Health Record helps you access information about your patients such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports.
EMPHN Practice Reports
Our Digital Enablement and General Practice teams have collaborated with Practice Managers to develop reports that are useful and informative, with greater capabilities for general practices.