National Authentication Services for Health (NASH)
The National Authentication Service for Health (NASH) Public Key Infrastructure (PKI) Certificate is issued by the Department of Human Services and is used to securely access and share information using national digital health systems, such as My Health Record, electronic prescribing and secure messaging.
NASH is used by healthcare provider organisations and supporting organisations to:
- Authenticate and securely access digital health services (Electronic Prescribing, My Health Record, Secure Messaging and Healthcare Identifiers (HI) Service).
- Digitally sign documents and other transactions.
- Encrypt health information for secure exchange.
To maintain access to digital health tools, organisations need to ensure that their NASH PKI certificate is renewed and installed into their clinical and billing software. Visit the NASH website
NASH enquiries or support
Services Australia: eBusiness Team1800 700 199 Monday to Friday, 8am to 5pm AWST
ebusiness@servicesaustralia.gov.auFor all enquiries relating to installing your NASH PKI certificate, please contact your software provider. For all other enquiries, please contact the eBusiness Team at Services Australia. Please contact EMPHN at digitalhealth@emphn.org.au if you need further assistance.