POLAR: Platform Access and Support Overview
By POLAR
POLAR: Platform Access and Support Overview
Thursday 12th June @ 9:00 am - 4:30 pm
The Hyatt, Melbourne,
External event
AAPM
AAPM Melbourne Reception/Admin Educare offers valuable content tailored specifically for your Practice Management team.
Enjoy a day of learning about the latest healthcare insights and knowledge to help you keep up to date. These sessions are valuable to those that are new to the profession in Practice Management.
These sessions also provide a great opportunity to network with your peers!
| 2025 AAPM Melbourne Reception/Admin Educare Program | |
| Time | Session |
| 8:30am-9:00am | Registration/Arrival |
| 9:00am-9:05am | Welcome |
| 9:05am-10:05am | Data, Consent, and Access: Reception as Governance in Action presented by Best Practice Software |
| 10:05am-10:30am | Morning Tea |
| 10:30am-11:30am | An Ethical Dilemma… What Would You Do? Presented by MIGA |
| 11:30am-12:30pm | The Critical Role of Reception and Admin Staff in Ensuring IT System Security in the AI Era presented by Miroslav Doncevic, DMS |
| 12:30pm-1:15pm | Lunch |
| 1:15pm-2:15pm | Bringing Your Services to Light: The Role of Digital Marketing in Positioning Your Practice presented by Heartbeat Digital |
| 2:15pm-3:15pm | From Patients to People: Customer Service Delivery in the Practice presented by UNE Partnerships |
| 3:15pm-3:30pm | Afternoon Tea |
| 3:30pm-4:30pm | Practice Team Behaviours That Cause Problems presented by Avant |
| VIEW FULL PROGRAM HERE | |
By POLAR
By POLAR
By Monash Health
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