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2025 AAPM Melbourne Reception/Admin Educare

Details

Date & Time

Thursday 12th June @ 9:00 am - 4:30 pm

Venue

The Hyatt, Melbourne,

Event Category

External event

Organiser

AAPM

Date

Thursday 12th June @ 9:00 am 4:30 pm

Venue

Melbourne,

Organiser

AAPM Melbourne Reception/Admin Educare offers valuable content tailored specifically for your Practice Management team.

Enjoy a day of learning about the latest healthcare insights and knowledge to help you keep up to date. These sessions are valuable to those that are new to the profession in Practice Management.

These sessions also provide a great opportunity to network with your peers!

2025 AAPM Melbourne Reception/Admin Educare Program
TimeSession
8:30am-9:00amRegistration/Arrival
9:00am-9:05amWelcome
9:05am-10:05amData, Consent, and Access: Reception as Governance in Action presented by Best Practice Software
10:05am-10:30amMorning Tea
10:30am-11:30amAn Ethical Dilemma… What Would You Do? Presented by MIGA
11:30am-12:30pmThe Critical Role of Reception and Admin Staff in Ensuring IT System Security in the AI Era presented by Miroslav Doncevic, DMS
12:30pm-1:15pmLunch
1:15pm-2:15pmBringing Your Services to Light: The Role of Digital Marketing in Positioning Your Practice presented by Heartbeat Digital
2:15pm-3:15pmFrom Patients to People: Customer Service Delivery in the Practice
presented by UNE Partnerships
3:15pm-3:30pmAfternoon Tea
3:30pm-4:30pmPractice Team Behaviours That Cause Problems presented by Avant
VIEW FULL PROGRAM HERE
General practice

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