09 July 2026
Following allegations reported by the ABC’s Four Corners program regarding former Melbourne gynaecologist, Dr Simon Gordon, the Australian Government has ensured support is available for people who may benefit from additional help navigating their care.
About the EPP Care Navigator Service
The Endometriosis and Pelvic Pain (EPP) Care Navigator service provides free, confidential support to help people understand care options, connect with services and coordinate next steps through their GP or, where a patient does not have a regular GP, assist the patient to find and identify appropriate care pathways. The service recognises that navigating care after a difficult or distressing experience can be challenging. It aims to make it easier for people to connect with the right care in a supportive, person-centred way.
Who is Eligible?
The service is available to women who were previously patients of former Dr Simon Gordon. People who meet this eligibility criterion can choose whether or not to seek support, and evidence of being a former patient is not required.
What EPP Care Navigators do?
EPP Care Navigators provide a single, consistent point of contact to help coordinate care and reduce the need to repeat information across different services, They:
- Help people understand the care options available to them,
- Talk to patients about what support they’re looking for and develop tailored plans to access the support they need,
- Assist with referrals and connections across primary, specialist and mental health services
- Work alongside GPs, specialist clinics, and existing services to support a coordinated, person-centred care pathway; and
- Support a “no wrong door” approach to accessing care.
Please note: EPP Care Navigators provide coordination and guidance only. They do not deliver clinical care or replace a person’s GP.
How to access the service?
Eligible women can self-refer by contacting their local EPP Care Navigator directly, or be referred through their GP, another health professional, or the Endometriosis and Pelvic Pain Surgery Concerns Line.
| PHN Region | Provider | Contact | |
|---|---|---|---|
| Eastern Melbourne PHN (EMPHN) – also servicing North Western Melbourne PHN (NWMPHN) and South Eastern Melbourne PHN (SEMPHN) | EACH (located in the East) | (03) 8827 3210 | EPPCareNavigator@each.com.au |
| Gippsland PHN (GPHN) | LCHS | 1800 242 696 | NA |
| Western Victoria PHN (WVPHN) | Kardinia Health | (03) 5202 9333 | endo.navigator@kardiniahealth.com.au |
| Murray PHN | Bendigo Community Health Services | (03) 5406 1269 | EEPCN@bchs.com |
Additional support: Endometriosis and Pelvic Pain Survey Concerns Line
For many patients, the Epworth letter was the first time they had heard of the allegations. People seeking to better understand the situation should be referred to the Women’s Endometriosis and Pelvic Pain Surgery Concerns Line.
Ph: (03) 9664 9330 – open 9am-5pm, Monday to Friday.
The Concerns Line offers trauma-informed support, evidence-based health information, and referrals to both the EPP Care Navigator service and one of the five Endometriosis Clinics. The Endometriosis Clinics provide specialist gynaecologist review and coordinate, individualised support and are available to patients until September 2026. These clinics are distinct from the Endometriosis and Pelvic Pain Clinics (EPPCs), which offer multi-disciplinary, GP-led care.
For more information, please visit: www.whv.gov.au/endometriosis-and-pelvic-pain-surgery-concerns-line.
Calling for providers with relevant expertise
If you are a healthcare provider with specialised skills in medical trauma and women’s health, we encourage you to get in touch. Many of these women may not have a regular GP or may have been turned away from providers due to their previous associations with Dr. Simon Gordon. Your service may provide an important referral pathway. Please contact Elleni Kaias – Elleni.Kaias@emphn.org.au.
Media enquiries
Natasha Levy0402 094 500
Please note: DHDA must be made aware of any media enquiries or coverage.
