04 December 2025
EMPHN’s recent Practice Management Webinar Series, proudly funded by EMPHN in partnership with Trophi is now available for on-demand viewing.
Presented by Practice Management Consultant, Tania Worroll, the series was developed to empower both emerging and experienced practice managers and practice owners with the tools, insights and confidence needed to lead high-performing general practices.
Running from July to October 2025, the series covered key operational and leadership topics (listed below) and achieved strong engagement with more than 500 attendees across the series.
What the series offers
- Participants now accessing the on-demand recordings will gain:
- Accreditation-aligned content
- Real-world, actionable skills to implement immediately
- Leadership insights that support confidence, capability and long-term growth
Whether you are stepping into a management role for the first time or looking to refine your leadership approach, this series provides a foundation for your success.
Series topics
- Planning and Operations Management
- Human Resource Management
- Risk and Quality Improvement
- Customer Service and Leadership
Attendee feedback
Kirstyn Thomas, Practice Manager, Bundoora Medical Centre
“I attended all 4 webinars in this Practice Management series supported by EMPHN and Trophi. The learnings I gained were invaluable in my role as practice manager and greatly assisted me in supporting my recent re-accreditation. The series offered clear, practical advice for running a safe, high-functioning practice.”
Upcoming webinar
A fifth webinar will be added to the series in early 2026, focusing on the new 6th Edition Standards for General Practices.
EMPHN will share further details about this webinar once available.
About Trophi
The Victorian Collaboration for Translating Research Outcomes into the Primary Health Interface (Trophi), is a partnership between Monash University, the University of Melbourne and the RACGP, funded by the Windermere Foundation.
Its mission is to improve primary health care and patient outcomes in eastern Victoria by transforming research into practical, evidence-based initiatives that strengthen general practice. Find out more about Trophi: Trophi – Bringing Research To life
