MyMedicare Patient Registration tips

Having trouble completing patient registrations?

Refer to the Services Australia eLearning: MyMedicare Managing patient registration guide to provide step by step instructions on how to:

• Finding patients to register in HPOS
• How to register patients
• Accessing and exporting patient lists
• Managing pending registrations
• Deleting and amending patient registrations
• Withdrawing a patient

More information

Patient registration trouble shooting:

1. If you have recently completed accreditation since registering for MyMedicare, you will need to go back into the accreditation tab Organisation Site record to update your dates
   
   
2. When finding a patient to register for MyMedicare, you will only be able to use the Medicare Card or Veteran file number details to successfully search in the Find a Patient Screen. Do not search for patients using patient name or date of birth option.