Program Facilitator, EMPHN

About Us:

Eastern Melbourne Primary Health Network (EMPHN) is committed to improving the health and wellbeing of our community by facilitating integrated health care. We strive to enhance the quality and accessibility of services, ensuring better outcomes for our community.

About the role:

The Program Facilitator is responsible for leading specific programs, projects, and key focus areas to deliver outcomes across the EMPHN catchment. This role requires leveraging expertise, individual leadership, contractor and stakeholder management, in line with EMPHN’s strategy, transformation agenda, and business plan.

Key Focus Areas:

• Aged Care
• General Practice Improvement
• Palliative Care

Program Facilitation:

• Plan and facilitate contract management and community of practice meetings with providers.
• Critically analyze data to inform solutions and identify improvements for all programs/projects.
• Support the delivery of planned outcomes by providers, including program development, evaluation, and continuous improvement.
• Drive program and project plans through effective facilitation of commissioned or directly delivered programs.
• Support an integrated approach to program and project delivery in line with approved plans.
• Provide contemporary knowledge and expertise in relevant focus areas for successful program and project delivery.
• Work with internal EMPHN teams across the commissioning cycle to facilitate program delivery, including needs assessments, solution design, procurement, contracting, and evaluation.
• Utilize community and stakeholder data to build relationships, inform strategy, shape services, build capacity, and improve health outcomes.
• Support EMPHN’s participation in Primary Care Collaboratives and other relevant working groups, collaborations, or networks.
• Engage in informed and timely two-way communication across teams to contribute to outcomes and maintain continuous improvement aligned with program and business plans.

Qualifications and Experience:

• Demonstrated experience in program facilitation, contract management, and stakeholder engagement.
• Relevant tertiary qualifications in health or related discipline are preferred.
• Expertise in one or more key focus areas: Aged Care, General Practice Improvement or Palliative Care.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across teams and with external stakeholders.
• Knowledge of the commissioning cycle and integrated program delivery.

Why Join EMPHN?

• Be part of a dynamic and supportive team committed to making a difference in the community.
• Opportunity to work on impactful programs and projects.
• Professional development and growth opportunities.
• Competitive salary and benefits package.

How to Apply

Apply now via the seek job listing with your current CV and a cover letter.

Please note that Eastern Melbourne PHN conducts background screenings, including criminal history, qualifications, and other relevant checks, as part of the candidate evaluation process. Only candidates with working rights in Australia will be considered.

Diversity Statement

Eastern Melbourne PHN values diversity. We know that to bring your best self, you must bring your whole self. Our inclusive environment is fundamental – better outcomes for our community are delivered by a workforce that reflects our diverse community.

We especially welcome applications from Aboriginal and Torres Strait Islander People, those from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with lived experience of engaging with the health sector.