GP Clinic: Supporting People from Refugee Backgrounds

General Practice staff, including receptionists, nurses and GPs, are often the first experience of health service provision for people from refugee backgrounds. The way General Practice staff support these clients/patients will play a significant role in health and other outcomes.

The workshops will focus on:

• the refugee journey and settlement issues for people from refugee backgrounds;
• trauma-informed approaches to engaging and supporting clients/patients;
• identification, eligibility, and access to health services in Victoria; and
• engaging language services and perspectives around health literacy will also be covered.

The workshops are in two parts, running June 19th and 26th @ 9.30-11.00am.

Open to all staff, including medical and practice support, located within general practice clinics.

NO PRE-PREQUISITE REQUIRED.