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DTSTART;TZID=Australia/Melbourne:20251015T123000
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UID:10000334-1760531400-1760535000@emphn.org.au
SUMMARY:Become a high performing Practice Manager: Customer Service and Leadership
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin Tania Worroll for valuable insights and practical guidance on how to take charge and lead a high-performing general practice. \n\n\n\nThis webinar series is designed to equip both emerging and experienced practice managers and practice owners with essential tools\, insights and skills to support your professional growth and enable success in today’s ever-changing primary care landscape. \n\n\n\nPresenter:Tania WorrollPractice Manager | AGPAL Surveyor | Trainer/Assessor – UNE Partnerships in Medical Reception and Practice Management courses. \n\n\n\nWhat the series offers: \n\n\n\n\nEach webinar aligns with relevant accreditation standards\n\n\n\nYou will gain real-world\, actionable skills you can apply immediately\n\n\n\nYou will build a tailored practice improvement plan\n\n\n\n\nWebinar series topics and dates \n\n\n\n\nTopic 1: Planning and Operations ManagementLearn how to build a solid foundation for your business with smart\, strategic frameworks. 30 July 2025. Register here.\n\n\n\nTopic 2: Human Resource ManagementDiscover how to attract\, develop and retain the right team to power your success. 27 August 2025. Register here.\n\n\n\nTopic 3: Risk and Quality ImprovementCreate a culture of safety and excellence with practical tools that improve everyday operations. 24 September 2025. Register here.\n\n\n\nTopic 4: Customer Service and LeadershipBuild the leadership mindset and service strategies needed to deliver an exceptional patient experience. 15 October 2025. Register here.\n\n\n\n\nWhether you’re stepping into a management role or refining your leadership approach\, this webinar series is your launchpad. Start strong\, lead smart and set yourself up for success. \n\n\n\nThis webinar series is hosted by Eastern Melbourne PHN in collaboration with Tania Worroll and TROPHI (trophi.org.au). \n\n\n\nDisclaimer: In registering for this event\, you acknowledge that attendee details and event evaluation data will be shared with the collaborating partners.
URL:https://emphn.org.au/event/become-a-high-performing-practice-manager-customer-service-and-leadership-15oct25/
LOCATION:Online\, Teams
CATEGORIES:EMPHN event,General practice,General practitioner,Practice manager
ORGANIZER;CN="EMPHN":MAILTO:events@emphn.org.au
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DTSTART;TZID=Australia/Melbourne:20251021T183000
DTEND;TZID=Australia/Melbourne:20251021T200000
DTSTAMP:20251010T021226Z
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UID:10000432-1761071400-1761076800@emphn.org.au
SUMMARY:Beyond the test: navigating cancer screening follow-up
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nThis webinar will equip GPs\, GP registrars\, practice nurses\, practice managers and other general practice staff with practical strategies and resources to ensure timely follow-up of cervical and bowel screening results in primary care. \n\n\n\nHosted by Murray PHN in collaboration with the Australian Centre for the Prevention of Cervical Cancer\, Cancer Council Victoria and the Victorian and Tasmanian PHN Alliance. \n\n\n\nLearning outcomes: \n\n\n\n\nDescribe appropriate follow-up pathways for patients with abnormal cervical screening results\n\n\n\nDiscuss best practice preparation for cervical screening follow-up procedures including LBC and colposcopy\n\n\n\nDescribe the purpose of the participant follow-up function for bowel screening\n\n\n\nDescribe the role of primary care in supporting timely follow up for bowel screening participants\n\n\n\nIdentify opportunities to streamline cancer screening follow-up processes within the general practice setting \n\n\n\n\nAudience: GPs\, GP Registrars\, practice nurses\, practice managers and other general practice staff \n\n\n\n\n\n\n\nClick here for a flyer. \n\n\n\nThis webinar is approved for 1.5 hours of educational activities: \n\n\n\n\nRACGP Activity ID 1350707\n\n\n\nACRRM ID 37922
URL:https://emphn.org.au/event/beyond-the-test-navigating-cancer-screening-follow-up-online/
LOCATION:Online
CATEGORIES:EMPHN event,External event,General practice,General practitioner,Practice manager,Practice nurse
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