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X-WR-CALDESC:Events for EMPHN
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DTSTART;TZID=Australia/Melbourne:20250717T190000
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UID:10000323-1752778800-1752782400@emphn.org.au
SUMMARY:Accreditation - common non-compliances in RACGP accreditation and how to prepare for them
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nIf you missed this session in June\, we are delivering it again\, so don’t miss out. Join NWMPHN and QIP consulting in a session that explores the most common areas of non-compliance identified during RACGP accreditation assessments and provides practical strategies for avoiding them. Participants will leave with actionable tips and tools to strengthen their practice’s quality\, safety\, and compliance processes. \n\n\n\nAccreditation is a critical process that drives safety\, quality\, and continuous improvement in general practice. However\, a small number of indicators are consistently associated with non-compliance findings. In this session\, we will examine the top areas where practices most frequently encounter challenges during RACGP 5th Edition accreditation\, based on national trends and on-the-ground consulting experience. \n\n\n\nParticipants will gain insights into common pitfalls across clinical governance\, human resources\, infection control\, incident management\, feedback systems\, cold chain management and risk management. We will provide practical examples\, templates\, and tips that can be directly applied to everyday practice operations to minimise risk and maximise compliance. \n\n\n\nThe session will also cover real-world solutions for common challenges\, such as maintaining current health summaries\, managing cold chain processes\, documenting performance discussions\, ensuring CPR and immunisation requirements are met\, and building a strong internal risk culture. Participants will leave the session better equipped to strengthen systems\, evidence their compliance\, and foster a culture of continuous quality improvement across their teams. \n\n\n\nSpeaker: \n\n\n\nRiley O’Hanlon has extensive experience in the comprehension\, application\, and compliance of health care standards and associated guidelines. She previously served as Australian General Practice Accreditation Limited’s client liaison officer for New South Wales and the Australian Capital Territory. She supported services across a broad range of accreditation topics including clinical governance\, infection control\, human resource management\, safety and quality\, risk management\, and cold chain management. \n\n\n\nAs the national manager of QIP Consulting\, Riley specialises in the development of standards\, resources\, templates\, and bespoke documentation\, and conducts gap assessments for health care organisations across Australia.  \n\n\n\nShe has played key roles in the development and review of several national standards frameworks\, corporate quality frameworks\, and pilot studies\, and is passionate about supporting services to embed continuous improvement practices. \n\n\n\nWith a background in the medical industry\, Riley also holds a personal interest in mental health\, multiculturalism\, domestic violence\, and suicide prevention. Her approach is collaborative\, patient\, and firmly focused on tailoring services to meet the unique needs of each client. \n\n\n\nRiley is committed to promoting practical\, sustainable quality improvement in health care and brings real-world expertise and enthusiasm to her educational sessions. \n\n\n\nLearning outcomes: \n\n\n\n\nEvaluate their practice’s internal systems and implement targeted improvements in preparation for accreditation.\n\n\n\nIdentify and describe the ten most common RACGP accreditation non-compliances and why they occur.\n\n\n\nApply practical strategies to strengthen compliance and quality improvement activities in their practice.\n\n\n\nDemonstrate how to use tools such as feedback registers\, risk registers\, and incident logs to support accreditation evidence.
URL:https://emphn.org.au/event/accreditation-common-non-compliances-in-racgp-accreditation-and-how-to-prepare-for-them/
LOCATION:Online\, ZOOM
CATEGORIES:External event,General practice,General practitioner,Practice manager,Practice nurse
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DTSTART;TZID=Australia/Melbourne:20250730T123000
DTEND;TZID=Australia/Melbourne:20250730T133000
DTSTAMP:20250704T051623Z
CREATED:20250704T025605Z
LAST-MODIFIED:20250704T051623Z
UID:10000331-1753878600-1753882200@emphn.org.au
SUMMARY:Become a high performing Practice Manager: Planning and Operations Management
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin Tania Worroll for valuable insights and practical guidance on how to take charge and lead a high-performing general practice. \n\n\n\nThis webinar series is designed to equip both emerging and experienced practice managers and practice owners with essential tools\, insights and skills to support your professional growth and enable success in today’s ever-changing primary care landscape. \n\n\n\nPresenter:Tania WorrollPractice Manager | AGPAL Surveyor | Trainer/Assessor – UNE Partnerships in Medical Reception and Practice Management courses. \n\n\n\nWhat the series offers: \n\n\n\n\nEach webinar aligns with relevant accreditation standards\n\n\n\nYou will gain real-world\, actionable skills you can apply immediately\n\n\n\nYou will build a tailored practice improvement plan\n\n\n\n\nWebinar series topics and dates \n\n\n\n\nTopic 1: Planning and Operations ManagementLearn how to build a solid foundation for your business with smart\, strategic frameworks. 30 July 2025.\n\n\n\nTopic 2: Human Resource ManagementDiscover how to attract\, develop and retain the right team to power your success. 27 August 2025. Register here.\n\n\n\nTopic 3: Risk and Quality ImprovementCreate a culture of safety and excellence with practical tools that improve everyday operations. 24 September 2025. Register here.\n\n\n\nTopic 4: Customer Service and LeadershipBuild the leadership mindset and service strategies needed to deliver an exceptional patient experience. 15 October 2025. Register here.\n\n\n\n\nWhether you’re stepping into a management role or refining your leadership approach\, this webinar series is your launchpad. Start strong\, lead smart and set yourself up for success. \n\n\n\nThis webinar series is hosted by Eastern Melbourne PHN in collaboration with Tania Worroll and TROPHI (trophi.org.au). \n\n\n\nDisclaimer: In registering for this event\, you acknowledge that attendee details and event evaluation data will be shared with the collaborating partners.
URL:https://emphn.org.au/event/become-a-high-performing-practice-manager-planning-and-operations-management-30jul25/
LOCATION:Online\, Teams
CATEGORIES:EMPHN event,General practice,General practitioner,Practice manager
ORGANIZER;CN="EMPHN":MAILTO:events@emphn.org.au
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