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X-WR-CALDESC:Events for EMPHN
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BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250805T120000
DTEND;TZID=Australia/Melbourne:20250805T140000
DTSTAMP:20250718T070614Z
CREATED:20250718T070611Z
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UID:10000343-1754395200-1754402400@emphn.org.au
SUMMARY:IAR-DST National Training
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin us for training in the Initial Assessment and Referral (IAR) Decision Support Tool (DST) for Mental Healthcare. \n\n\n\nThe National IAR Guidance and IAR-DST has been developed by the Australian Department of Health and is being rolled out nationally. Further information can be found in the IAR Snapshot. \n\n\n\nTarget audience: Practising GPs and allied health professionals. \n\n\n\nAccreditation:RACGP: 1 Educational Activity hour\, 1 Reviewing Performance hour.ACCRM: 1 Educational Activity hour\, 1 Reviewing Performance hour.  \n\n\n\nLearning Outcomes are: \n\n\n\n\nSummarise the principles underpinning the national approach to stepped care.\n\n\n\nSummarise the IAR development process.\n\n\n\nExplain the use of IAR Guidance in practice settings to generate a recommended level of care.\n\n\n\nList the levels of care in relation to available regional services\n\n\n\nIdentify the principles related to clinical decision making and consumer choice \n\n\n\n\nPresenter – The workshop will be facilitated by an experienced IAR Training and Support Officer (TSO) from the National TSO Network. \n\n\n\nBy registering you acknowledge we will be utilising the meetings function in the Zoom platform.  Please click here to view the ZOOM Privacy Policy.  \n\n\n\nYou give consent to Central and Eastern Sydney to share your details with your home PHN for the purpose of certification\, and remuneration (for GPs & GP registrars).
URL:https://emphn.org.au/event/iar-dst-national-training/
LOCATION:Online\, ZOOM
CATEGORIES:EMPHN event,External event,General practice,General practitioner
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250806T190000
DTEND;TZID=Australia/Melbourne:20250806T203000
DTSTAMP:20250717T013605Z
CREATED:20250707T071641Z
LAST-MODIFIED:20250717T013605Z
UID:10000337-1754506800-1754512200@emphn.org.au
SUMMARY:Beyond MDT Team Care Arrangements: Delivering Integrated Multidisciplinary Care That Truly Matters
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin the Victorian Tasmanian PHN Alliance and Prestantia Health for this webinar exploring how general practice and allied health can better work together to deliver both person-centred and population focused multidisciplinary care that matters to patients. Providers will gain insights into the MBS Chronic Care Item Changes and how to unlock opportunities for their practice and optimise patient care. \n\n\n\nSpeaker: \n\n\n\nDr Paresh Dawda\, GP – Prestantia Health and Next Practice Deakin \n\n\n\nDr Paresh Dawda is a General Practitioner with a portfolio of roles spanning clinical\, leadership\, academic and consultancy domains. As a clinician\, he leads organisations and provides services for people with complex and chronic conditions across the ACT including those with disabilities\, residing in aged care and palliative care. View Dr Paresh’s full speaker biography here: Paresh Dawda | Prestantia Health \n\n\n\nBrooke Shelly\, GP Pharmacist – Ontario Medical Clinic \n\n\n\nDr Ryan Sheridan\, GP Registrar – Ontario Medical Clinic \n\n\n\nLearning outcomes: \n\n\n\nBy the end of this activity\, participants will be able to: \n\n\n\n\nExplain the benefits of the new MBS Chronic Care item and numbers for people living with complex and chronic conditions\n\n\n\nExplain the implications of the new MBS Chronic Care items and numbers for health professionals and practices including primary care and allied health\n\n\n\nInterpret how high performing person-centred multidisciplinary team-based care is delivered \n\n\n\nIdentify a population health approach to establishing a person-centred and integrated care model to deliver comprehensive\, continuous and coordinated care\n\n\n\n\nThis webinar is hosted by North Western Melbourne PHN in collaboration with Eastern Melbourne PHN\, Gippsland PHN\, Murray PHN\, South Eastern Melbourne PHN\, Western Victoria PHN and Primary Health Tasmania. \n\n\n\nThe agenda includes: \n\n\n\nPractice in Action – General Practice Multidisciplinary Team-based Care \n\n\n\nDr Ryan Sheridan\, GP Registrar  \n\n\n\nCase Study: Ontario Medical Clinic General Practice \n\n\n\nAn Allied Health Perspective – Pharmacist in General Practice \n\n\n\nBrooke Shelly\, GP Pharmacist \n\n\n\nDisclaimer: In registering for this event\, you acknowledge that attendee details and event evaluation data will be shared with the participating PHNs for planning and evaluation purposes. This will allow each PHN to communicate with you about this event and provide post-event support for this session. Please visit the participating PHN’s website to view their privacy and/or data collection statements.
URL:https://emphn.org.au/event/leverage-the-opportunity-thinking-beyond-team-care-arrangements-to-deliver-multidisciplinary-care-that-really-matters-to-people-living-with-complex-and-chronic-conditions/
LOCATION:Online\, ZOOM
CATEGORIES:Allied health,EMPHN event,General practice,General practitioner,Health care professional,Practice manager,Practice nurse
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250807T110000
DTEND;TZID=Australia/Melbourne:20250807T130000
DTSTAMP:20250714T225820Z
CREATED:20250714T225818Z
LAST-MODIFIED:20250714T225820Z
UID:10000339-1754564400-1754571600@emphn.org.au
SUMMARY:Online Initial Assessment and Referral – Decision Support Tool (IAR-DST) Training
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nEastern Melbourne Primary Health Network (EMPHN) runs training sessions on the IAR-DST for GPs\, general practice staff\, clinicians and other mental health service providers. \n\n\n\nThe training consists of a two-hour workshop delivered online with a focus on: \n\n\n\n\nIntroduction to the IAR-DST\n\n\n\nOrientation to the domains\, levels of care and decision support tool\n\n\n\nClinical judgement and supported decision-making\n\n\n\nApplication of the tool in assessment and intake settings (practical activity using a scenario)\n\n\n\n\nThe training is an RACGP CPD Approved Activity for the 2023–2026 triennium.
URL:https://emphn.org.au/event/online-initial-assessment-and-referral-decision-support-tool-iar-dst-training-6/
LOCATION:Online\, ZOOM
CATEGORIES:EMPHN event,General practice,General practitioner
ORGANIZER;CN="EMPHN":MAILTO:events@emphn.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250815T120000
DTEND;TZID=Australia/Melbourne:20250815T140000
DTSTAMP:20250804T224211Z
CREATED:20250718T070756Z
LAST-MODIFIED:20250804T224211Z
UID:10000344-1755259200-1755266400@emphn.org.au
SUMMARY:IAR-DST National Training
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin us for training in the Initial Assessment and Referral (IAR) Decision Support Tool (DST) for Mental Healthcare. \n\n\n\nThe National IAR Guidance and IAR-DST has been developed by the Australian Department of Health and is being rolled out nationally. Further information can be found in the IAR Snapshot. \n\n\n\nTarget audience: Practising GPs and allied health professionals. \n\n\n\nAccreditation:RACGP: 1 Educational Activity hour\, 1 Reviewing Performance hour.ACCRM: 1 Educational Activity hour\, 1 Reviewing Performance hour.  \n\n\n\nLearning Outcomes are: \n\n\n\n\nSummarise the principles underpinning the national approach to stepped care.\n\n\n\nSummarise the IAR development process.\n\n\n\nExplain the use of IAR Guidance in practice settings to generate a recommended level of care.\n\n\n\nList the levels of care in relation to available regional services\n\n\n\nIdentify the principles related to clinical decision making and consumer choice \n\n\n\n\nPresenter – The workshop will be facilitated by an experienced IAR Training and Support Officer (TSO) from the National TSO Network. \n\n\n\nBy registering you acknowledge we will be utilising the meetings function in the Zoom platform.  Please click here to view the ZOOM Privacy Policy.  \n\n\n\nYou give consent to Central and Eastern Sydney to share your details with your home PHN for the purpose of certification\, and remuneration (for GPs & GP registrars).
URL:https://emphn.org.au/event/iar-dst-national-training-2/
LOCATION:Online\, ZOOM
CATEGORIES:EMPHN event,External event,General practice,General practitioner,National training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250818T190000
DTEND;TZID=Australia/Melbourne:20250818T210000
DTSTAMP:20250804T224252Z
CREATED:20250718T070916Z
LAST-MODIFIED:20250804T224252Z
UID:10000345-1755543600-1755550800@emphn.org.au
SUMMARY:IAR-DST National Training
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin us for training in the Initial Assessment and Referral (IAR) Decision Support Tool (DST) for Mental Healthcare. \n\n\n\nThe National IAR Guidance and IAR-DST has been developed by the Australian Department of Health and is being rolled out nationally. Further information can be found in the IAR Snapshot. \n\n\n\nTarget audience: Practising GPs and allied health professionals. \n\n\n\nAccreditation:RACGP: 1 Educational Activity hour\, 1 Reviewing Performance hour.ACCRM: 1 Educational Activity hour\, 1 Reviewing Performance hour.  \n\n\n\nLearning Outcomes are: \n\n\n\n\nSummarise the principles underpinning the national approach to stepped care.\n\n\n\nSummarise the IAR development process.\n\n\n\nExplain the use of IAR Guidance in practice settings to generate a recommended level of care.\n\n\n\nList the levels of care in relation to available regional services\n\n\n\nIdentify the principles related to clinical decision making and consumer choice \n\n\n\n\nPresenter – The workshop will be facilitated by an experienced IAR Training and Support Officer (TSO) from the National TSO Network. \n\n\n\nBy registering you acknowledge we will be utilising the meetings function in the Zoom platform.  Please click here to view the ZOOM Privacy Policy.  \n\n\n\nYou give consent to Central and Eastern Sydney to share your details with your home PHN for the purpose of certification\, and remuneration (for GPs & GP registrars).
URL:https://emphn.org.au/event/iar-dst-national-training-3/
LOCATION:Online\, ZOOM
CATEGORIES:EMPHN event,External event,General practice,General practitioner,National training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250819T183000
DTEND;TZID=Australia/Melbourne:20250819T213000
DTSTAMP:20250627T060455Z
CREATED:20250626T054222Z
LAST-MODIFIED:20250627T060455Z
UID:10000326-1755628200-1755639000@emphn.org.au
SUMMARY:Helping patients with opioid dependence thrive: a toolkit for GPs
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMedication-assisted treatment for opioid dependence has been found to improve retention in treatment and reduce illicit opioid use\, but it is common for patients to relapse multiple times before achieving sustained recovery. \n\n\n\nHelping patients to thrive and achieve a better quality of life can help establish the recovery capital needed to prevent relapse and contribute to lower rates of overdose and improve overall health. \n\n\n\nThis interactive program presents considerations and tools to help GPs support recovery at key stages of treatment. \n\n\n\nLearning objectives \n\n\n\n\nImplement a model of shared decision making for treatment initiation\n\n\n\nIdentify opportunities for addressing psychosocial factors to improve treatment engagement\n\n\n\nIdentify considerations for discharge planning
URL:https://emphn.org.au/event/helping-patients-with-opioid-dependence-thrive-a-toolkit-for-gps/
LOCATION:Leonda by the Yarra\, 2 wallen road\, Hawthorn\, Victoria\, 3122\, Australia
CATEGORIES:External event,General practice,General practitioner
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250819T193000
DTEND;TZID=Australia/Melbourne:20250819T210000
DTSTAMP:20250818T224658Z
CREATED:20250818T051343Z
LAST-MODIFIED:20250818T224658Z
UID:10000376-1755631800-1755637200@emphn.org.au
SUMMARY:Migraine Masterclass Series - Part 1: Back to Basics
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin us for a two-part educational series designed specifically for general practitioners and primary care professionals who want to improve confidence and clinical skills in diagnosing and managing headache and migraine disorders.  \n\n\n\nThis webinar series features some of Australia’s leading headache specialists and medical educators. Each session includes structured presentations and a live Q&A panel to address real-world questions in practice.  \n\n\n\nSession 1:  \n\n\n\n\nBack to Basics – Tuesday 19 August 2025\n\n7:30 PM – 9:00 PM AEST\n\n\n\nDiagnosing Migraine With Confidence\n\n\n\nManagement: Medication Strategies That Work\n\n\n\nBeyond Medications: Lifestyle & Behavioural Considerations \n\n\n\nPanel Q&A \n\n\n\n\n\n\nSession 2: \n\n\n\n\nBarriers to Care in Practice – Tuesday 2 September 2025\n\n7:30 PM – 9:00 PM AEST\n\n\n\nClinical Pearls & Pitfalls\n\n\n\nPrescribing & Systemic Challenges\n\n\n\nWhen To Involve A Neurologist\n\n\n\nPanel Q&A \n\n\n\n\n\n\nThis series is: \n\n\n\n\nRACGP CPD Accredited\n\n\n\nFree to Attend\n\n\n\nLive Online\n\n\n\nExpert Panel Q&A \n\n\n\n\nExpert Faculty Includes:  \n\n\n\n\nDr Anita Muñoz\n\n\n\nDr Richard Stark\n\n\n\nDr Lauren Sanders\n\n\n\nDr Jack Janetzki \n\n\n\n\nBrought to you by the Australia and New Zealand Headache Society (ANZHS) and Migraine & Headache Australia with funding from the Australian Government’s Department of Health\, Disability and Ageing.
URL:https://emphn.org.au/event/migraine-masterclass-series-part-1-back-to-basics/
LOCATION:Online\, ZOOM
CATEGORIES:General practice,General practitioner
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250820T123000
DTEND;TZID=Australia/Melbourne:20250820T140000
DTSTAMP:20250624T025229Z
CREATED:20250624T025225Z
LAST-MODIFIED:20250624T025229Z
UID:10000324-1755693000-1755698400@emphn.org.au
SUMMARY:Infection prevention and control: key points for accreditation
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nBoost your infection control knowledge. This session will cover key infection prevention and control areas for general practice\, accreditation requirements\, risk assessment\, the role of the infection prevention and control coordinator\, and what to expect during an on-site visit. \n\n\n\nThis session is designed to support general practices in meeting the RACGP Standards for general practices (5th edition) by strengthening infection prevention and control (IPC) systems ahead of accreditation. \n\n\n\nParticipants will learn to identify key infection prevention areas for all staff\, with a focus on hand hygiene\, use of personal protective equipment\, and planning for adequate ventilation. It will outline accreditation requirements and the specific protocols that need to be in place\, including how to document and demonstrate compliance. \n\n\n\nAttendees will explore practical strategies for assessing infection risks within their practice\, supporting proactive planning and mitigation. The session will also describe the role and responsibilities of the infection control coordinator\, highlighting how they support ongoing quality and safety processes. \n\n\n\nFinally\, the session will cover what to expect during the accreditation on-site visit\, with an overview of the key IPC areas that assessors typically examine. \n\n\n\nThis education is ideal for GPs\, nurses\, practice managers and administrative staff involved in infection control or accreditation preparation. Participants will leave with a clear understanding of how to implement and evidence robust IPC systems to meet accreditation standards and ensure patient and staff safety. \n\n\n\nSpeakers: \n\n\n\nSara Drew is a seasoned registered nurse and nurse immuniser with a rich background in primary health care\, public health\, immunisation\, chronic disease\, management and education. She is dedicated to supporting and strengthening the role of primary health care nurses through workforce development and education. Sara holds a Grad Cert in Infection Prevention and Control through Griffith University and is a member of the RACGP Technical Working Group -infection prevention and control\, participating in the most recent review of the IPC guidelines for general practices and other office-based and community-based practices. \n\n\n\nDeborah Kerz is a highly experienced Registered Nurse and Diabetes Educator with over 30 years of service across both public and private health sectors. Currently serving as a Nurse Education Officer at the Australian Primary Healthcare Nurses Association (APNA)\, she brings a wealth of knowledge in acute care and over 12 years of dedicated experience in primary healthcare within general practice. She holds qualifications in Diabetes Education and Management and Certificate IV in Training and Assessment. With a strong focus on Chronic Condition Management\, Deb is passionate about empowering nurses through education to deliver high-quality\, patient-centred care and improve health outcomes in the community. \n\n\n\nLearning outcomes: \n\n\n\n\nIdentify key areas that are examined at the on-site visit\n\n\n\nIdentify key infection prevention areas for general practice staff\, focusing on hand hygiene\, personal protective equipment\, and ventilation planning.\n\n\n\nOutline accreditation requirements and required protocols\n\n\n\nIdentify strategies to assess infection risks within the practice.\n\n\n\nDescribe the responsibilities of the infection control coordinator in the practice
URL:https://emphn.org.au/event/infection-prevention-and-control-key-points-for-accreditation/
LOCATION:Online\, ZOOM
CATEGORIES:External event,General practice,General practitioner,Practice manager,Practice nurse
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250820T130000
DTEND;TZID=Australia/Melbourne:20250820T150000
DTSTAMP:20250714T225903Z
CREATED:20250714T225900Z
LAST-MODIFIED:20250714T225903Z
UID:10000340-1755694800-1755702000@emphn.org.au
SUMMARY:Online Initial Assessment and Referral – Decision Support Tool (IAR-DST) Training
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nEastern Melbourne Primary Health Network (EMPHN) runs training sessions on the IAR-DST for GPs\, general practice staff\, clinicians and other mental health service providers. \n\n\n\nThe training consists of a two-hour workshop delivered online with a focus on: \n\n\n\n\nIntroduction to the IAR-DST\n\n\n\nOrientation to the domains\, levels of care and decision support tool\n\n\n\nClinical judgement and supported decision-making\n\n\n\nApplication of the tool in assessment and intake settings (practical activity using a scenario)\n\n\n\n\nThe training is an RACGP CPD Approved Activity for the 2023–2026 triennium.
URL:https://emphn.org.au/event/online-initial-assessment-and-referral-decision-support-tool-iar-dst-training-11/
LOCATION:Online\, ZOOM
CATEGORIES:EMPHN event,General practice,General practitioner
ORGANIZER;CN="EMPHN":MAILTO:events@emphn.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250827T100000
DTEND;TZID=Australia/Melbourne:20250827T120000
DTSTAMP:20250804T224305Z
CREATED:20250718T071043Z
LAST-MODIFIED:20250804T224305Z
UID:10000346-1756288800-1756296000@emphn.org.au
SUMMARY:IAR-DST National Training
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin us for training in the Initial Assessment and Referral (IAR) Decision Support Tool (DST) for Mental Healthcare. \n\n\n\nThe National IAR Guidance and IAR-DST has been developed by the Australian Department of Health and is being rolled out nationally. Further information can be found in the IAR Snapshot. \n\n\n\nTarget audience: Practising GPs and allied health professionals. \n\n\n\nAccreditation:RACGP: 1 Educational Activity hour\, 1 Reviewing Performance hour.ACCRM: 1 Educational Activity hour\, 1 Reviewing Performance hour.  \n\n\n\nLearning Outcomes are: \n\n\n\n\nSummarise the principles underpinning the national approach to stepped care.\n\n\n\nSummarise the IAR development process.\n\n\n\nExplain the use of IAR Guidance in practice settings to generate a recommended level of care.\n\n\n\nList the levels of care in relation to available regional services\n\n\n\nIdentify the principles related to clinical decision making and consumer choice \n\n\n\n\nPresenter – The workshop will be facilitated by an experienced IAR Training and Support Officer (TSO) from the National TSO Network. \n\n\n\nBy registering you acknowledge we will be utilising the meetings function in the Zoom platform.  Please click here to view the ZOOM Privacy Policy.  \n\n\n\nYou give consent to Central and Eastern Sydney to share your details with your home PHN for the purpose of certification\, and remuneration (for GPs & GP registrars).
URL:https://emphn.org.au/event/iar-dst-national-training-4/
LOCATION:Online\, ZOOM
CATEGORIES:EMPHN event,External event,General practice,General practitioner,National training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250827T123000
DTEND;TZID=Australia/Melbourne:20250827T133000
DTSTAMP:20250704T051639Z
CREATED:20250704T032210Z
LAST-MODIFIED:20250704T051639Z
UID:10000332-1756297800-1756301400@emphn.org.au
SUMMARY:Become a high performing Practice Manager: Human Resource Management
DESCRIPTION:Date\n\n\n\n\n\n\n\n\n\nVenue\n\n\n\n\n\n\n\n\n\nOrganiser\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nJoin Tania Worroll for valuable insights and practical guidance on how to take charge and lead a high-performing general practice. \n\n\n\nThis webinar series is designed to equip both emerging and experienced practice managers and practice owners with essential tools\, insights and skills to support your professional growth and enable success in today’s ever-changing primary care landscape. \n\n\n\nPresenter:Tania WorrollPractice Manager | AGPAL Surveyor | Trainer/Assessor – UNE Partnerships in Medical Reception and Practice Management courses. \n\n\n\nWhat the series offers: \n\n\n\n\nEach webinar aligns with relevant accreditation standards\n\n\n\nYou will gain real-world\, actionable skills you can apply immediately\n\n\n\nYou will build a tailored practice improvement plan\n\n\n\n\nWebinar series topics and dates \n\n\n\n\nTopic 1: Planning and Operations ManagementLearn how to build a solid foundation for your business with smart\, strategic frameworks. 30 July 2025. Register here.\n\n\n\nTopic 2: Human Resource ManagementDiscover how to attract\, develop and retain the right team to power your success. 27 August 2025. Register here.\n\n\n\nTopic 3: Risk and Quality ImprovementCreate a culture of safety and excellence with practical tools that improve everyday operations. 24 September 2025. Register here.\n\n\n\nTopic 4: Customer Service and LeadershipBuild the leadership mindset and service strategies needed to deliver an exceptional patient experience. 15 October 2025. Register here.\n\n\n\n\nWhether you’re stepping into a management role or refining your leadership approach\, this webinar series is your launchpad. Start strong\, lead smart and set yourself up for success. \n\n\n\nThis webinar series is hosted by Eastern Melbourne PHN in collaboration with Tania Worroll and TROPHI (trophi.org.au). \n\n\n\nDisclaimer: In registering for this event\, you acknowledge that attendee details and event evaluation data will be shared with the collaborating partners.
URL:https://emphn.org.au/event/become-a-high-performing-practice-manager-planning-and-operations-management-27aug25/
LOCATION:Online\, Teams
CATEGORIES:EMPHN event,General practice,General practitioner,Practice manager
ORGANIZER;CN="EMPHN":MAILTO:events@emphn.org.au
END:VEVENT
END:VCALENDAR